Welcome to the Amevng website (the “Site”). These terms and conditions only apply to this Site and all of its divisions, subsidiaries, and affiliate operated Internet sites which reference these Terms and Conditions. This website is owned and operated by Amevng Enterprise registered with BN 2928725. For the purposes of this website, “we”, “us” and “our” all refer Amevng.com.
Application of Agreement
This Agreement applies whether (a) you access the website using any service, website or application (collectively, “Application”) of a third party or one owned or controlled by us or any entity controlled by, in control of, or under common control with us (an “Affiliate” or “Reseller”), or (b) you make or accept payments or you initiate payments on behalf of other customers through us.
You agree that if you are unsure of the meaning of any part of these Terms and Conditions or have any questions regarding the Terms and Conditions, you will not hesitate to contact us for clarification. These Terms and Conditions fully govern the use of this website. No extrinsic evidence, whether oral or written, will be incorporated.
To use the Service, (a) You may be required to leave your email address when you’re registering. (b) You may be required to register with a valid e-mail address and create an account with us by providing complete and accurate registration information.(b) if the applicant is registering as an individual, the applicant must be at least 18 years old, or if the applicant is registering on behalf of a business, the applicant must be duly authorized to enter into this Agreement on behalf of the business, and (c) you must be (i) a permanent Nigerian resident (which does not include holders of Nigeria visas), (ii) a Nigerian citizen, or (iii) a business entity authorized to do business and having a physical presence in the Nigeria. (d) Users may be required to choose their membership status as either a Regular member or as a Reseller, where Resellers are required to pay N1000 to have that membership. However, you may open a Personal Account with limited functionality even if you are not a permanent Nigeria resident (which does not include holders of Nigeria visas) or a Nigeria citizen. We may refuse at any time and for any reason to provide the Service to anyone.
Anything that you submit to the Site and/or provide to us, including but not limited to, questions, reviews, comments, and suggestions (collectively, “Submissions”) will become our sole and exclusive property and shall not be returned to you. In addition to the rights applicable to any Submission, when you post comments or reviews to the Site, you also grant us the right to use the name that you submit, in connection with such review, comment, or other content.
You shall not use a false e-mail address, pretend to be someone other than yourself or otherwise mislead us or third parties as to the origin of any Submissions. We may, but shall not be obligated to, remove or edit any Submissions.
Accessibility of Website
Our aim is to ensure accessibility to the website at all times, however, we make no representation of that nature and reserves the right to terminate the website at any time and without notice. You accept that service interruption may occur in order to allow for website improvements, scheduled maintenance or may also be due to outside factors beyond our control.
Customers are advised not to register more than one account for any reason including that of acquiring referral earnings on amevng.com. According to our terms and conditions, Amevng can immediately delete any accounts found to have been registered for this purpose.
Payment and Pricing:
We are determined to provide the most accurate pricing information on the Site to our users; however, errors may still occur, such as cases when the price of an item is not displayed correctly on the website. As such, we reserve the right to refuse or cancel any order. In the event that an item is mispriced, we may, at our own discretion, either contact you for instructions or cancel your order and notify you of such cancellation.
We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit/debit card charged. In the event that we are unable to provide the services, we will inform you of this as soon as possible. A full refund will be given where you have already paid for the product.
You agree to pay the applicable fees listed on our Pricing page (“Pricing”) whenever you use our Service. We reserve the right to make changes and updates on our prices without prior notice to users. You are expected to check the Pricing and Fees page whenever you login to see if there are any price updates.
All Balances and all fees, charges, and payments collected or paid through the Service are denominated in Nigerian currency. All Fees are charged at the time we process a transaction.
If there is an error in the processing of any transaction, you authorize us to debit or credit your Amevng wallet, as applicable, to correct such error. If we are unable to debit the Account you select for any reason, you authorize us to resubmit the debit, plus any applicable fees, to any other payment instrument that you have on file with us.
Wallet top-up refunds:
Normally, your wallet will be automatically funded once you fund it via Paystack. However, if your wallet doesn’t get credited, you can go to our contact page and send us a message with a screenshot of the transaction so we can clarify it. Amevng is not responsible for any failed payments where we were unable to verify your claims. Avoid charging us back if your wallet was credited. If you charge us back wrongly, we reserve the right to ban or suspend your account temporarily or permanently.
There are only two memberships on the Site for now: Regular member and Reseller.
You need to choose which of the memberships you belong to where Regular members are required to make no payments and Resellers are required to pay N1000 to access our Reseller data plans. Lack of adherence to these rules means we have the right to suspend the suspected reseller’s account and seek the necessary redress at our discretion.
Concerning Airtime to cash Conversion
We are not responsible in any way for the source of airtime sold to us. In any instance where we buy airtime gotten via fraudulent means from a seller, we are not to be held responsible as our service is just to convert airtime to cash and we have no way to know how the airtime was acquired.
Our rates for converting airtime to cash are completely subject to us and our perception of market prices. (a)Once using our service, customers have no right to complain about them and can only adhere to these terms. (b) Customers should always check our Pricing page or ask our customer support for the current rates before choosing to use this service. (c) Payments made to bank accounts of customers due to the conversion of airtime to cash will rely on these set rates.
Receiving payment from Amevng for conversion of airtime to cash will be liable to these terms: (a) Customers receive payment for their airtime based on the current rate of payment (Pricing) for each network to their bank account. (b) Customers can only receive payment after we have received airtime across the agreed networks (Mtn, 9mobile, Airtel and Glo), if not we cannot be held responsible. (c) Although, payment is usually made between 5-15 minutes, in instances where there are bank delays, bank alert delays, bank transfer problems, etc, users agree that they have to wait up to 24 hours to receive payment.
At any time or instance, this service of conversion of airtime to cash may or may not be available. Customers should ask properly if the service is still available before transferring airtime.
We may delay, suspend or reject a transaction for any Payment Account for any reason, including without limitation to if and when we suspect the transaction subjects us to financial or security risk or is unauthorized, fraudulent, suspicious, unlawful, in violation of the terms of this Agreement, subject to dispute or otherwise unusual.
Concerning Data Plans
Data Plans Usage:
If you pay for data plans and they don’t last up to the validity period because of your usage, we are not liable to blame. This is because data usage depends on your phone brand, your phone operating system and the mobile applications on the phone as well as what you use your data for.
No cheat data:
Our data is bought directly from network providers, you can be assured that we do not sell cheat data. We partner directly with network providers. Please note that network providers also have server down times occasionally and there may be times when you won’t be able to receive your data plans on time.
Phone number receiving data:
You are advised to enter your phone number of the same network as you’re buying, correctly and cross-check it well before placing your order because once data bundles have been sent, they can hardly be reversed and neither can they be exchanged for another network’s data plan. It’s also advisable that you don’t buy data under one network and provide a phone number of another network to receive the data. For example, placing an order for 1.5gb Airtel and submitting a Glo number while checking out. We will not be responsible for returning your money back in this instance because some network providers like Airtel usually processs the order and deduct money regardless of whether a number of that network was provided or not.
Data Plan orders:
When you purchase data, you may need to wait for about 1 second to 30 minutes for the server to process it. If your order is pending, please don’t panic, we’re working on it. If your order for data status reads “Declined” and your money is not automatically refunded, you can reach out to us via the contact page and our moderators will deal with the problems as soon as possible.
- 9mobile will never send you notifications when you buy 9mobile data subscription, you will have to dial *229*9# to know if you have received data.
- Glo may also have server issues (they usually have a lot of these) that makes gifting data fail.
- Mtn may have glitches where data plan notification is not sent to users, in this instance, you’re advised to dial *461*4# to check your balance before making any complaints.
Data Plans Availability:
Please note that we will not be put to blame in any instance when we don’t have products available and forgot to update the number of products in stock such that user buys product but there is none in stock. However, we will be obligated to refund the full amount paid by the user in this instance.
Delay in transaction may be caused by technical incompetence, errors or system failures and Amevng cannot be held responsible for those problems. However, customers have access to the following
- a) Your transaction may fail if you see any of the transaction status: Pending, unconfirmed and declined.
- b) At instances where transaction fails on Amevng and client’s money is refunded, Amevng is not liable to any blame.
c)Affected data bundle buyers may contact support (by sending a text message to 08148130108 or whatsapp: 08094254255) after 5 hours for complaint if they haven’t gotten the data plans they purchased.
Anyone leaving a review on the Site must be a genuine buyer of our products giving a genuine opinion, review or evaluation of the products and services offered by Amevng. If any individuals don’t adhere to this, Amevng can seek out justification any way we choose.
Amevng does not warrant or make any certainty concerning the accuracy, likely results, or reliability of the use of the services on its website.
Accuracy of materials on Amevng
The materials appearing on Amevng website could include technical, typographical, or photographic errors. Amevng does not warrant that any of the materials on its website are accurate, complete or current. Amevng may make changes to the materials contained on its website at any time without notice. However, Amevng does not issue any commitment to update the materials.
You are responsible for determining any and all taxes and duties assessed, incurred, or required to be collected, paid, or withheld for any reason in connection with any request for or performance of the Service, the sale or purchase of any products or services for a transaction, or otherwise in connection with any action, inaction, or omission by you or any affiliate of yours, or any of your or their respective employees, agents, contractors, or representatives (“Taxes”). You are also responsible for collecting, withholding, reporting, and remitting correct Taxes to the appropriate tax authority. We may provide you a means for you to determine and apply taxes to your transactions, but we and our Affiliates are not obligated to determine whether taxes apply and are not responsible for calculating, collecting, reporting, or remitting any taxes to any tax authority arising from any transaction. Information about you and your transactions using the Service may be reported to the Federal Internal Revenue Service (“FIRS”).
This Site is only for delivery of products to customers within Nigeria. We make every effort to deliver goods within the estimated timescales set out on our Site; however delays are occasionally inevitable due to unforeseen factors. We shall be under no liability for any delay or failure to deliver the products within the estimated timescales where they did not occur due to our fault or negligence.
Use of Coupon Codes
Our Site accepts the use of coupon codes for orders placed online. The coupon codes which are accepted on our Site entitle you at the time of ordering a product to saving part of the payment made on an order placed on our Site. Our coupon codes may not be exchanged for cash. We reserve the right to cancel or withdraw any of our coupon codes at any time.
Restriction or Termination:
You may be restricted, suspended or have your account terminated from accessing services on this website if your account is suspected of any fraudulent activity or for any other reason and at any time upon notice to you.
Closing your account:
You may close your account and terminate this agreement at any time. However, you may not close your Payment Account as a means of evading owed payment.
Effect of Termination:
We will not be liable to you for compensation, reimbursement, or damages of any kind in connection with any termination or suspension of the Service. Upon termination of this Agreement for any reason: (a) we may elect to cancel any pending transactions, (b) you will remain liable for all fees, charges, and other payment obligations that have been incurred through the date of termination, (c) subject to the terms of this Agreement, any funds that we are holding in custody for you at the time of termination, minus any amounts you owe us, may be returned to you. (d) all license or other rights granted to either party under this Agreement will immediately terminate, (e) you will return or destroy and cease use of all Zoranga Materials and Trademarks (described below), and (f) your access to the Site will be terminated, and we will have no obligation to you to store, retain, report, or otherwise provide any copies of, or access to, any records, documents or other information in connection with your Payment Account or the Service.
No Liability for Transactions or Delays
In addition, and without limiting the foregoing, to the fullest extent permitted by applicable law, we, our partners and our Affiliates/Resellers (and their respective employees, directors, agents and representatives) will not be liable for (a) any damages arising out of or in connection with any services, products, purchases, or transactions entered into through the Service, or (b) delay by us or our Affiliates (or our partners or their respective employees, directors, agents, and representatives) in performing our obligations under this Agreement, regardless of whether the failure or delay is caused by an event or condition beyond our control or not.
The Site is arranged, sponsored, and managed by us in Nigeria. By visiting the Site or using the Service, you agree that applicable federal law without regard to principles of conflict of laws, will govern this Agreement and any dispute of any sort that might arise between you and us.
We will not be considered to have waived any of our rights or remedies, or portion of them, unless the waiver is in writing and signed by us. Our failure to enforce the strict performance of any provision of this Agreement will not constitute a waiver of our right to subsequently enforce such provision or any other provisions of this Agreement.
If any portion of these Terms or Conditions of Sale is held by any court or tribunal to be invalid or unenforceable, either in whole or in part, then that part shall be severed from these Terms and Conditions of Sale and shall not affect the validity or enforceability of any other section listed in this document.